IT Manager in Manama

We are currently looking for a highly competent and operations-driven IT Manager to lead and manage the full IT function across a growing restaurant group with 8 active branches in Bahrain.

This role is critical to ensuring business continuity, system reliability, and seamless integration between operations and technology.

Key Responsibilities

Oversee and manage all IT operations across 8 restaurant branches + Head Office

Ensure optimal performance of:

POS systems

Online ordering platforms & aggregators (Talabat, etc.)

ERP / HR systems

Inventory & reporting systems

Maintain and monitor network infrastructure (routers, firewalls, connectivity, VPNs)

Lead system upgrades, integrations, and digital transformation initiatives

Ensure data security, backup systems, and compliance with IT policies

Provide immediate technical support to minimize operational downtime

Manage IT vendors, suppliers, and external service providers

Support new branch openings (full IT setup & readiness)

Develop IT SOPs and ensure standardization across all branches

Prepare periodic reports for management on system performance and risks

Requirements

Bachelor’s degree in IT, Computer Science, or related field

Minimum 4+ years of experience in IT within F&B / Restaurant / Retail industry

Must be currently based in Bahrain

Proven experience in dealing with online delivery platforms and aggregators (Talabat, etc.)

Strong knowledge of:

Networking (LAN/WAN, routers, firewalls)

POS systems

Networking & infrastructure

Database & system integrations

Cloud systems and backup solutions

Strong analytical and problem-solving skills

Ability to handle multi-branch operations under pressure

Excellent communication and stakeholder management skills

Experience with ERP / HR systems (preferred)

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