مطلوب موظف كول سنتر العمل داخل مقر الشركة شفتات متاحة تدريب قبل الاستلام الالتزام شرط أساس
Job Details
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Job Features
- بدل مواصلات
Required Skills
- Customer Service
- Sales
- التواصل
مطلوب موظف كول سنتر العمل داخل مقر الشركة شفتات متاحة تدريب قبل الاستلام الالتزام شرط أساسي للتقديم برجاء ارسال رسالة
Role summary
A customer service representative responsible for responding to customer inquiries via phone or email, resolving issues, and providing technical support or required information efficiently and professionally.
Key responsibilities
- Respond to customer inquiries and resolve complaints via phone or email
- Log details of calls and customer interactions in the system
- Provide accurate information about products or services to customers
- Follow up on pending cases to ensure customer satisfaction
- Handle complaints and provide appropriate solutions in a timely manner
Common skills
- Strong communication skills in Arabic and English
- Ability to handle customers with patience and professionalism
- Problem-solving and decision-making skills
- Ability to work under pressure
- Proficiency in basic computer programs such as Excel and POS systems
Common tools
- POS
- Excel
- CRM Software
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